Policy

Payment Policy

Two ways to pay, both in Indian Rupees, and neither asks you to enter card details on this website.

1. Accepted payment methods

UPIScan the QR code or approve the request in your banking app. Payment is normally confirmed shortly after the transaction completes.
Cash on DeliveryAvailable for eligible orders and PIN codes. No additional COD fee. Payment is made to the delivery agent when the parcel arrives.

All prices are shown in Indian Rupees (₹). The product price is shown on the product page; applicable delivery charges are shown before checkout is completed. Free shipping on orders of ₹699 and above; a flat ₹49 applies below that.

2. What we do not accept

Plants Market accepts only UPI and Cash on Delivery. We do not accept:

  • Credit or debit cards
  • Net banking
  • Wallet payments
  • International or cross-border payment methods

No card details are collected or stored through our checkout.

3. Tax on your order

  • GST. This business is not registered for GST. Based on the business’s current circumstances, GST registration is not applicable to the business at this time. GST is not charged separately on orders, and we cannot issue a GST tax invoice bearing a GSTIN.
  • An order invoice is included with the parcel. It is not a GST tax invoice. Applicable delivery charges are shown before checkout is completed.
  • 4. Paying by UPI

    Choose UPI at checkout and complete the payment in your own banking app. We do not receive your banking credentials.

    If your account is debited but the order is not confirmed, do not pay again. Send the UPI reference number, the amount and the transaction time to connect@plantsmarket.shop. We verify the payment and either confirm the order or arrange a refund, normally within 5 business days after the payment is verified.

    5. Paying cash on delivery

    Keep the exact amount ready where you can. You may check the outer packaging for visible damage before accepting delivery, but couriers generally cannot wait while a parcel is unpacked and inspected.

    If the item is damaged, wrong or incomplete, follow the procedure in our Return & Refund Policy. Repeatedly refused COD parcels may result in prepayment being required for future orders.

    6. Duplicate payments

    If the same order is paid twice, the duplicate payment is refunded within 5 business days after we confirm the duplicate transaction.

    7. Contact

    connect@plantsmarket.shop · +91 70450 01320 · Customer service: 11:00 AM – 9:30 PM IST, daily